CA_installation failed, check the CA-silentInstall-ResultCodes.RTF file for the error code = 1
To deploy Change Assistant, you run the command:
SetupPTClient -t
Usually, the deployment of Change Assistant goes smooth, without giving any errors. However, in some recent Update Images, I noticed that installation of change assistant would fail with the below error:
CA_installation failed, check the CA-silentInstall-ResultCodes.RTF file for the error code = 1
If you face a similar error, this post will help you troubleshoot the error.
More...
You need to view the PTClientDeploy.log to find what is the error.
How to Resolve CA_installation failed, check the CA-silentInstall-ResultCodes.RTF file for the error code = 1
The likely cause of the error is that there is a previous version of Change Assistant installed/deployed on the same machine and is interfering with the new PT Client Install.
To resolve the error, try the following:
1. Uninstall the previous versions of Change Assistant from Control Panel -> Uninstall a Program
2. Delete the Change Assistant folder from Program Files.
3. Once above two steps are done, run PTClientDeploy again
Hopefully your issue gets resolved. If not, do let us know in the comments below .
